Helping people be great: Listening, Volunteering, and showing up for each-other

At The Big Trust, we're all about helping people be great - not just when they're struggling, but in everyday moments of growth, challenge, and change. Whether it's learning to listen better, stepping up as a volunteer, or treating others with the dignity they deserve, small actions can spark real transformation - in our city, our communities, and ourselves.

Let's talk about a few ways we can all show up a little better.

Why volunteering matters more than ever

Volunteering isn't just about giving your time - it's about making connections, building skills, and showing that everyone has something valuable to offer. In Liverpool and beyond, volunteers are the heartbeat of communities. And here's the truth: they often get back just as much as they give.

At The Big Trust, we believe that volunteering isn't just something you do - it's something you become. It's one of the most powerful ways to grow as a person, build a stronger community, and help people be awesome, no matter their background.

We've seen it first-hand across Liverpool: people who volunteer often become the best versions of themselves - more confident, more connected, and more compassionate.

And whether you're mentoring someone who's just come out of prison, supporting a young person exploring their identity, or simply learning to be a better listener, volunteering is where it all starts.

Volunteering: It's not just about giving back - its about moving forward

When people think of volunteering, they sometimes picture it as a one-way street - giving time, helping others. But what we've seen at The Big Trust is that volunteering is a two-way transformation.

Volunteering improves your communication, your ability to work in a team, your leadership - and maybe most importantly, your sense of belonging. And in a city like ours, that sense of community is everything.

Volunteering means showing up - for everyone

Being a volunteer isn't just about ticking boxes or filling hours. It's about being there for people when it matters most.

✅When someone's rebuilding their life after prison

Some of the people we work with are ex-offenders who want to move forward, work hard, and give back - but they need someone to believe in them. Volunteering alongside them, or mentoring them through those early steps, helps them feel human again. It breaks the stigma and opens doors.

✅When a young person is finding their identity

What would you do if a teenager you were mentoring told you "I'm gay"? Being a volunteer means listening, supporting and creating a space where they feel accepted - without needing to have all the answers. This kind of support can be life-changing.

✅When someone just needs someone to listen

Sometimes, people don't need advice - they just need someone to be there. Volunteering teaches you the power of silence, the value of empathy, and the impact of showing up with an open heart.

"Volunteering landed me my first job" - and it might do the same for you

We hear this story again and again. Employers love to see volunteering on a CV - but more than that, volunteering helps you see your own value.

You learn how to:

• Communicate clearly and confidently

• Solve problems creatively

• Work with people from all walks of life

• Lead, follow, and collaborate

We match volunteers with opportunities that make a real difference - not just for others, but for themselves too.

This is how we build a better Liverpool

If we want a city that's more inclusive, fair, and kind, it starts with each of us choosing to show up.

So if you're wondering where to begin, start with this:

• Be the person who listens without judgement.

• Be the one who welcomes someone with a record - not with suspicion, but with hope.

• Be the support that a young LGBTQ+ person may need.

• Be the reason someone feels seen, valued, and believed in.

Ready to help people be awesome?

We've got roles for every schedule, every background, and every kind of awesome. Whether you've got one hour a week, or a few days a month, your time and your heart can make a real difference.

Let's build a more connected, compassionate Liverpool - together.

If you are interested in becoming a volunteer, or would like more information, please contact us on info@thebigtrust.org